RotoCraft aims to keep shipping as simple and quick as possible, so you don’t have to wait long to enjoy your kayak. With that said, different products ship on different schedules, so be sure to note the delivery time frame in the dropdown menu when you make your order. 

Once the kayak has shipped, it should take anywhere from a few days to two weeks to arrive at your doorstep. If you’re in the mid-Atlantic region or southern New England it is quicker than in other areas, due to proximity to our facilities. Our delivery driver will text you the estimated time of arrival a few hours ahead, which also gives you a chance to text back any special instructions.

Be sure to check over your kayak for any damage as soon as possible so we can address the issue. Contact us at help@rotocraftkayaks.com if you have any questions or concerns. We want you to love using your new RotoCraft kayak as much as we loved making it!

Shipping & Payment FAQs

We aim to keep shipping charges low, so the charge on all orders is just $79. This is true regardless of which state you’re in and which product you select.The charge will be added to the total order at checkout.

If you’re in a state near our headquarters in New Jersey, shipping takes just 3-5 days from the date that shipping is initiated. Those states include Connecticut, Delaware, Maryland, Massachusetts, New York, Pennsylvania, Rhode Island, and Virginia, as well as New Jersey itself. Farther out, shipping takes one or two weeks.

You do not need to be home for the kayak to be successfully delivered. If you expect to be away, you can discuss this ahead of time with customer service or when the driver contacts you about scheduling the delivery.

We pack every kayak carefully to ensure that it arrives pristine at your doorstep. Sensitive areas are covered in cardboard, and heavy plastic wrap encases the whole vessel.

We accept Visa, MasterCard, American Express, and Discover, as well as multiple payment apps.

Yes, you can use Shop Pay, Klarna, Google Pay, PayPal, or Amazon Pay to make your purchase with us.